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These General Conditions of Sale are concluded between on the one hand Biostase Access, INKRAM SAS registered with the RCS of Pontoise under number 750222226, having its registered office at 8 rue de Malleville, 95880 Enghien Les Bains, and on the other hand any person having made a purchase on the site, hereinafter referred to as "the Customer". Any purchase on the site automatically implies acceptance of all of these conditions, which the Customer acknowledges having read before placing his order.

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The General Conditions of Sale (GTC) describe the rights and obligations of the Company and its Customer, implying the acceptance of the parties without reservations. They prevail over all general conditions of purchase. The applicable law is French law.

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An order is only definitively registered after receipt by the Company of the information validated by the Customer. The sale is deemed to have been concluded when the order is registered. The company reserves the right to cancel or refuse any order from a Customer in the event of a dispute relating to the payment of a previous order. Business handled by agents or representatives is subject to prior acceptance.


The Company guarantees the customer the functionality of the elements constituting the supplies sold. It is the customer's responsibility to verify their physical and chemical compatibility with their products under the usual conditions of use, storage and transport, without liability on the part of the Company. The information given by the Company is indicative, confidential and non-binding. If our supplies are used for the transport of products or materials subject to national, community or international regulations, compliance with these regulations will be the responsibility of the Customer, who will assume sole responsibility for his choices, and for any incompatibility of the supplies ordered with the applicable legal requirements. More generally, the Company is bound by an obligation of means, without its liability being incurred in the event of force majeure and other cases provided for by case law.


The prices of the supplies sold are those in effect on the day the order is taken. They are denominated in euros and calculated exclusive of tax. For any order delivered in France, they will be increased by VAT. The prices may be increased by the transport costs applicable on the day of the order. The company grants itself the right to modify its prices at any time.

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The products are delivered to the address indicated by the Customer when ordering. Delivery times are only indicative and may not, under any circumstances, give rise to compensation. Complaints, to be valid, must be made by registered letter within 3 working days of receipt of the goods. Even if they are sold free, the goods always travel at the risk and peril of the recipient, who must exercise his recourse against the carriers in the event of delay, damage or missing items.


Payments must be made so that the Company can have access to the sums on the due date appearing on the invoice, as defined by the Company when the Client's account is created, without a discount, unless there is a specific exemption. Cash on delivery or prepayment may be requested by the Company. In accordance with article L.441-6 of the Commercial Code, any late payment will give rise to the payment of late payment penalties on the basis of three times the legal interest rate in force on the day following the due date, and a lump sum recovery indemnity of € 40

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7. Article 10: Return, Exchange

The Customer has 14 days from the date of receipt of his order to exercise his right of withdrawal without giving any reason.

In accordance with article L.121-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of goods which have been unsealed by the Customer after delivery and which cannot be returned for reasons hygiene or health protection (eg: care products, make-up, etc.). Any goods returned to Biostase Access in contradiction with article L.121-28 of the Consumer Code will be returned to the Customer at Biostase Access's expense without the Customer being able to demand any compensation whatsoever.

To exercise the right of withdrawal, the Customer must notify Biostase Access (Rue Aristide Braind, 45300 Pithiviers - of its decision to withdraw before the expiry of the period by means of an unambiguous declaration. (for example, letter sent by post or email).

The Customer can use the model withdrawal form shown below:

(Please complete and return this form only if you wish to withdraw from the contract.)

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For the attention of Biostase Access, rue Aristide Briand, 45300 Pithiviers,

I / we (*) hereby notify / notify you of my / our (*) withdrawal from the contract for the sale of the property (*) / for the provision of services (*) below:
Ordered on (*) / received on (*):
Name of consumer (s):
Address of consumer (s):
Signature of consumer (s) (only if this form is notified on paper):
(*) Cross out the unnecessary mention.

In the event of withdrawal from the Customer, Biostase Access will reimburse him for the amount of his order, including delivery costs (with the exception of additional costs arising from the fact that he has chosen, where applicable, a method of delivery more expensive than the standard delivery method offered by Biostase Access) no later than fourteen days from the day on which Biostase Access is informed of its decision to withdraw.

Biostase Access may defer reimbursement until receipt of the returned products or until the Customer has provided proof of shipment of the products, the date selected being that of the first of these facts.

When the order was accompanied by a gift offered to the Customer under conditions - for example, a gift offered only if a minimum order amount was reached - and the Customer no longer fulfills the conditions necessary to obtain the gift due to the 'exercise of the right of withdrawal by the Customer, the gift must be returned to Biostase Access with the returned products and Biostase Access may withhold reimbursement until receipt of the gift or until the Customer has provided proof of shipment of the gift, the date chosen being that of the first of these facts.

Biostase Access will proceed with the refund using the same means of payment as that used for the initial transaction, unless the Customer expressly agrees on a different means and this refund does not incur costs for the Customer.

The Customer must return or return the goods to Inkram, rue Aristide Briand 45300 Pithivivers for Biostase Access, no later than fourteen days after the Customer has communicated their decision to withdraw. This period is deemed to have been met if the Customer returns the goods before the expiration of the fourteen day period.

The Customer will have to bear the direct costs of returning the goods.

Biostase Access advises the Customer to choose a mode of transport with a tracking number. Without a tracking number, Biostase Access will not accept any complaints.

The Customer is only liable with regard to the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this good.


The company retains ownership of the goods sold until full payment of the price, in principal and in accessories. Law 80.355 of May 12, 1980.


For all disputes and disputes, whatever the nature or the cause, only the courts of Nantes will be competent, even in the event of summary proceedings, guarantee calls or multiple defenders.

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